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Adobe Reader Blank Page or Japanese Fix

When opening a PDF document or report in Safari or Firefox, it either comes up blank or show text in Japanese.

1. From your desktop, select "Computer" from the "Go" menu (note: you must be on the desktop, if you are in another application the "Go" menu will not appear)
2. Open "Macintosh HD"
3. Open "Library"
4. Open "Internet Plug-ins"
5. Delete two files, AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin
6. Close your browser, re-open and your documents and reports should appear properly