Enable Silverlight Plug-in for Firefox

This article is for Firefox users only. This does not apply to the Safari web browser

If you open up a website in the Firefox web browser that requires the Silverlight plugin and you receive a message that it needs to be installed or updated, you may only need to enable it. Please follow the directions below to enable the Silverlight plugin.

1) Open Firefox
2) Under the "Tools" menu at the top of the screen, select "Add-ons"
3) The add-ons manager will open, now select "Plugins"

4) Look for the "Silverlight" plug-in on the list in the right and click "Enable".

5) Close the web browser and reopen. The page requiring the plug-in should load properly now.